China Construction Bank (Asia)

Savings Account

What can I do if I lose my passbook? Is there any charge for replacement?

You can simply report the loss to us and we will arrange for the replacement. The replacement fee is HK$50 per each passboook.

What is the minimum initial deposit?

For HK$ Savings Account, the minimum initial deposit is HK$1,000. For Renminbi Savings Account, the minimum is RMB1,000. For Foreign Currency Savings Account other than Renminbi, the minimum is HK$3,000 equivalent.

Can I deposit cash in foreign currency? If yes, do you accept all kinds of foreign currency?

Yes, we accept cash deposit of the following major currencies - Renminbi, US Dollar, Canadian Dollar, Japanese Yen, Pound Sterling, Australian Dollar and Euro.

Do I need to pay any handling fees for foreign currency deposit? How much will that be?

Yes, you need to pay a handling fee of 0.25% of the deposit amount or a minimum charge of HK$50, whichever is higher.

What types of foreign currency savings accounts are available in your bank?

There are Passbook and Statement Savings accounts for Renminbi and Passbook, Statement Savings and Multi-Currency Statement Savings accounts for other currencies.

Can I withdraw cash in foreign currency from my foreign currency savings account? Are there any restrictions?

Yes, you can withdraw RMB banknote from the Renminbi deposit account and HK$ and US$ from the foreign currency savings account. Both are subject to the availability of banknotes of the related currencies.

What is the difference between a Passbook & a Statement Savings? Which one would be more recommended?

The difference between a Passbook Savings and a Statement Saving is the means of recording banking transactions. Passbook Savings use a passbook to record all the transaction history and Statement Savings use the statement to record the monthly transactions. Statement Savings would be more recommended as you can see all your transactions at the same time on your monthly statement. Plus, you will be given a transaction record whenever you deposit or withdraw money - to help you with your records between statements. Also, there is no restriction on the Statement Savings with regard to withdrawals - whereas, with the Passbook Savings, if you forget to bring your passbook, you'll be unable to withdraw cash at the teller counter.

How often do I receive a statement?

You can receive it once a month

What will happen if there is no activity in my savings account?

If there is no activity in the account (other than transactions initiated by the Bank, such as interest and charges) for 12 months, the account will be classified as a dormant account. For details, please refer to the section on Dormant Account.

Checking Account

Can I have temporary checkbook when I open a checking account? How long will it take to receive my ordinary checkbook?

Yes, we will issue a temporary checkbook to you upon account opening and your checkbook will be issued within 5 working days after account opening.

Besides going to the Branches, what else can I do to ensure there are sufficient funds in my checking account?

If you want to check whether there are sufficient funds in your checking account, you can do so through our Bank By Phone or Online Banking.

How much is the initial deposit?

The initial deposit for a HKD checking account is HK$2,000; while for an USD checking account, it is US$500.

Is there a handling charge if the balance falls below HK$2,000 or US$500?

There is no handling charge if your checking account balance is below HK$2,000 or US$500. However, if your account has no transactions for a year, it will be classified as dormant and you have to pay HK$100 or US$10 per quarter as a maintenance fee. Also, if the daily average combined balance of all your deposit accounts with the Bank is below HK$5,000 or equivalent, you have to pay the low balance account maintenance fee of HK$50 per month even though you have transactions.

Can I open a US$ checking account for my life insurance payment which is to be made in US$?

Yes, you can. Paying life insurance premium by US$ check can eliminate any possible exchange risk.

What will happen if there is no activity in my checking account?

If there is no activity in the account (other than transactions initiated by the Bank, such as interest and charges) for 12 months, the account will be classified as a dormant account. For details, please refer to the section on Dormant Account.

Time Deposit

How many tenors for a call deposit can I choose from?

We have two tenors to choose from for your convenience: 24 hrs or 7 days notice.

Can I open a call deposit with the initial deposit below the minimum requirement?

No, you can't. Our initial deposit is HK$50,000 or US$5,000. If your initial deposit is below our minimum requirement, you can consider to open a savings account instead.

Can I withdraw the call deposit by giving a shorter notice than required? Is there any penalty charge for this?

If you withdraw the call deposit by giving a shorter notice, you cannot earn the interest for the entire period as there will be a penalty of interest deduction.

Is there any penalty if I want to withdraw money from the call deposit before the maturity date?

Yes, the interest earned during the deposit period will be forfeited and an early withdrawal penalty will also be charged. (Min. HK$150)

Can I renew my time deposit over the phone? Or can I do it online?

Yes, you can renew the time deposit by calling the domicile Branch (the Branch where you have your account), our Bank By Phone or using our Online Banking Service.

Is there any handling fee if I want to close my time deposit by issuing a Cashier's Order?

If the cashier's order is made payable to the depositor of the time deposit, no handling fee will be charged.

Can I open a Renminbi Time Deposit?

Yes, but a Renminbi Passbook Savings or Statement Savings account has to be opened before time deposit placement as the funds of the time deposit must be originated from the Renminbi deposit account.

What are the tenors offered for Time Deposit?

There are a variety of tenors from which you can choose depending upon your need. For HKD time deposits, the tenors are: 1 day, 1 and 2 weeks, 1, 2, 3, 6, 9, 12, 18 and 24 months. For Renminbi deposits, the tenor is 1, 2 and 3 months. The tenors for other currencies range from 1 week to 12 months. For Monthly Interest Time Deposit, the available tenors are from 6-24 months.

How much is the minimum initial deposit for HK$ Time Deposit, Foreign Currency Time Deposit and Monthly Interest Time Deposit?

The minimum initial deposit for HK$ Time Deposit is HK$10,000, for Renminbi Time Deposit is RMB10,000, for Foreign Currency Time Deposit is HK$30,000 equivalent and for Monthly Interest Time Deposit is HK$500,000.

Can I deposit notes in a foreign currency including Renminbi? Is there any handling fee for this?

Yes, the fee is 0.25% of the deposit amount, minimum HK$50.

Prime-Linked Savings

How can Prime-Linked Savings offer me greater benefit?

Prime-Linked Savings is an unique savings plan offering you a higher interest rate than a regular savings with interest compounded monthly. Deposit rates of the plan are linked to the Bank's best lending rate (Prime Rate) so they will change when the Prime Rate moves.

Can I withdraw part of my deposit before the maturity date?

No, partial withdrawal is not allowed.

Can I increase/decrease my monthly instalment amount?

No, monthly instalment amount once fixed cannot be changed during the tenor.

Is late deposit of the monthly instalment allowed?

Yes, monthly instalment made after the scheduled payment due date but prior to the next following scheduled payment due date can be accepted as late payment. However, the late payment cannot be backdated to the original scheduled payment date, and interest calculation on the late payment amount will only commence from the actual date of receiving payment.

Do I have to give notice to the Bank for early redemption of the entire deposit? Is there any penalty?

Yes, prior notice is required. For redemption of Prime-Linked Savings deposits that have been established for less than 3 months, no interest will be given and a service charge of HK$150 will be levied. For account closed beyond the initial 3-month period, the lower of the Bank's regular savings rate on the account opening day and the account closing date will apply to the entire deposit balance.

Prime-Linked Time Deposit

How can Prime-Linked Time Deposit offer the greater benefit?

Prime-Linked Time Deposit offers you an alternative deposit service with interest rate linked to the Bank's best lending rate (Prime Rate). The interest rate will be adjusted whenever the Prime Rate changes, maximizing your interest return in the wave of rising interest rate. Also, the interest will be paid monthly and therefore you don't have to wait until the deposit matures to reap the benefits.

What's the difference between Prime-Linked Savings and Prime-Linked Time Deposit?

Prime-Linked Time Deposit offers a higher interest return as long-term interest rates are usually higher than short-term interest rates. The differences between Prime-Linked Savings and Prime-Linked Time Deposit are outlined as below:

	Prime-Linked Savings	Prime-Linked Time Deposit
Minimum Deposit Amount	Initial Deposit HK$5,000 Monthly Installment HK$3,000	HK$50,000
Interest Rate	Linked to Prime Rate and will adjust on the first business day of the month immediately following the month in which the Prime Rate changes	Linked to Prime Rate and will adjust on the same day when Prime Rate changes
Frequency of Interest Payment	Interest will be accrued monthly but payable at maturity	Monthly, customers can opt for receiving the interest by crediting to his/her designated account or capitalizing the interest collected to form part of the principal of the deposit to earn more interest

How many tenors for a Prime-Linked Time Deposit can I choose from?

Deposit tenor can be fixed at 4, 6, 12, 18 or 24 months.

How can I receive the monthly interest of the Prime-Linked Time Deposit?

You can opt for receiving the monthly interest by crediting it to your designated account or capitalizing it to form part of the principal of the deposit.

Can I withdraw the deposit before the maturity date?

Not allowed. However, you will be offered a standby overdraft facility with special low interest rate that enables you to buy our investment or insurance products.

Premier Banking

Is there any minimum deposit requirement?

Yes, you should have an initial combined deposit and investment balance of HK$1,000,000 to join Premier Banking and should maintain a daily average combined balance of HK$1,000,000 or equivalent each month.

Do I need to pay an annual fee for this packaged service?

No, you don't need to pay any annual fee.

How much will the Bank charge if my average aggregate daily balance falls below the minimum deposit requirement?

HK$100 per month as a maintenance fee will be charged.

What are the benefits I can enjoy as a Premier Banking Customer?

There are a lot of special privileges for Premier Banking customer, such as a preferential interest rate for HK$ time deposits, no-bounce check protection, discounts on insurance products and mutual fund subscriptions, and special discounts on other banking services. Besides, as a Premier Banking client, you will be assigned a dedicated Client Manager responsible for assisting you with any of your financial needs. You can also do your banking in the way you find most convenient. You can contact your Client Manager by phone or fax or you can discuss financial matters in the comfort and privacy of our exclusive Premier Banking Service Center.

ValuePlus

What's the minimum amount for joining ValuePlus?

You should have an initial combined deposit and investment balance of HK$100,000 to join ValuePlus and should maintain a daily average combined balance of HK$100,000 or equivalent each month.

How much will the Bank charge if my daily average combined balance of a month falls below the minimum requirement of HK$100,000?

A maintenance fee of HK$75 will be charged for the month.

Do I need to pay an annual fee for this packaged service?

No, you don't need to pay any annual fee.

Is there any charge if I terminate my ValuePlus within the first 3 months of joining the service?

Yes, there will be a charge of HK$150.

What are the benefits I can enjoy as a ValuePlus customer?

There are a lot of special privileges for ValuePlus customer, such as preferential interest rates for time deposits, no-bounce check and autopay protection, discounts on insurance products, mutual fund subscriptions and securities trading, and special discounts on other banking services. Besides, as a ValuePlus customer, you can enjoy exclusive home and motor emergency assistance through a 24-hour dedicated hotline.

Corporate Employee Privilege Program

Who is eligible to join the Corporate Employee Privilege Program?

All staff members of enrolled corporations are eligible for joining the Corporate Employee Privilege Program.

How to join the Corporate Employee Privilege Program?

Simply open a savings account with a minimum deposit amount of HK$1,000 with the Bank, staff member of the enrolled corporations can enjoy all the benefits and privileges offered by the Program right away.

Is there any joining fee or annual fee for joining the program?

There is no joining fee or annual fee. It is a free program to staff members of enrolled corporations.

What are the privileges/discounts for members of the Corporate Employee Privilege Program?

There are a lot of special privileges/discounts for members of the Corporate Employee Privilege Program, such as preferential interest rates for deposits, discounts on insurance services, securities trading brokerage fee and mutual fund subscription fee plus discounts on other banking services.

Dormant Account

What is a dormant account?

Savings, checking and other types of deposit accounts without activity, other than transactions initiated by the Bank (such as interest and charges), for 12 months will be classified as dormant accounts.

Why is a dormant account undesirable?

The wise use of money is to avoid having a dormant account, as very little or no interest is earned if the balance in the dormant account is low. A small charge on dormant accounts will be levied by us because of the high costs to maintain them. There is less incentive for you to keep us up to date of personal information, and so notices or statements from us may be returned undelivered. As you may be less vigilant in monitoring transactions and reconciling statements, there is also a greater risk that the account may be tampered with.

Will there be any charge on a dormant account?

Yes. Dormant accounts with a deposit balance of less than HK$2,000 / RMB2,000 / USD200 or equivalent, a quarterly service fee of HK$100/RMB100/USD10 or its equivalent will be charged.

How to avoid having a dormant account?

Review what bank accounts you have. Keep only those accounts you need, or better still, consolidate them to earn a better return on your accounts and avoid paying charges. Formally close any accounts that you don't need.
Always notify us when there are changes to your personal information.
Read your mail - don't ignore notices from us.