Security Tips To protect your Dual Currency Card/ ATM
Remittance Card from any fraud, please keep the card safe and
the password secret according to the following tips:
- change initial password immediately and destroy the original
printed copy of the password
- not to allow anyone else to use your Dual Currency Card/
ATM Remittance Card and password
- never write down the password on the card or on anything
usually kept with or near it
- not to write down or record the password without disguising
it
- change your password regularly and frequently
- do not use any personal information, such as birthday,
as your password
- never furnish your password to anyone who claim to represent
China Construction Bank (Asia)
- be alert for any suspicious persons and surroundings when
using ATM
You are liable for all losses that are related to the card
account provided that you do not act according to the security
tips above and/or act with negligence or fraudulently
as well as do not inform us as soon as reasonably practicable
after the incidence.
Customer Hotline for dispute and lost card reporting
If you suspect that your card has been used by unauthorized
person, has lost or has been theft or if you have identified
any suspicious transactions arising from your card, please
call:
| Service |
Service Time |
Telephone Number |
| Bank By Phone & Lost Card Reporting |
24 hours a day
7 days a week |
(852) 2805 2383 |
|
