Frequently Asked Questions

What is eIPO service?

eIPO stands for Initial Public Offering that is the first time a company issues shares or bonds to public investor. The newly issued securities or bonds may be listed on stock exchange. eIPO service means a service offered by the Bank of subscription for new issued shares through internet.

What are the benefits of eIPO?

Time Saving

No more queuing up in long lines to obtain or submit application forms or write checks for IPO subscriptions.

Reliable

Deposit your allotted shares directly into your Securities Trading Account with us to avoid any delay or loss of certificates in the mail.

Fast

Instant trading of the allotted shares on the first trading day.

Pre-registration is required for eIPO services?

Customers who use our eIPO services should maintain securities account and online banking with our Bank.

How to make application payment?

Payment of application money will be made by debiting to your settlement account through Auto-Pay Method on or after payment deadline. However, please ensure you have sufficient fund in your settlement account on or before the payment deadline. Otherwise, your application will not be processed..

Is eIPO service available 24 hours a day?

Yes. You may submit application online anytime between the eIPO Application Starting Date and Application Deadline that can be found at the eIPO Center of our Bank.

What are the steps of using eIPO services?

Step 1

Read carefully any information about the new issued shares at the eIPO Center of our Bank.

Step 2

Before making an application, read thoroughly and agree with all the "General Terms & Conditions in Relation to eIPO Application Services".

Step 3

Reading carefully the Prospectus relating to the IPO company and all other relevant Terms and Conditions.

Step 4

If you agree with all the terms and conditions, you can complete the online application form.

Once you confirmed the application, you cannot amend or cancel your application. Please check the information carefully and ensure that the information provided by you is correct.

After the Bank has received an online instruction, a confirmation of receipt of instruction with the reference number assigned for such instruction will be posted. The Applicant is advised to print and keep a hard copy of such confirmation for record.

Payment of application money will be made by debiting to your settlement account through Auto-Pay Method.

Step 5

Your allotted securities will be deposited into your designated securities account on the first listing (issue) day, which allow you to take actions instantly according to market conditions. Refund of Application Money will be credited back to your settlement account within the days specified in the prospectus.

About Application

Can I complete the application form of eIPO Services of the Bank in Chinese or English?

Whether the Applicant uses the Chinese or English version of the online application form, you must complete the form in English only.

Can I submit more than one application for the same IPO?

No. The applicant should submit only one application; The Bank shall not process any instruction by reason of multiple applications.

Which applications form IPO Services is like?

IPO Services form is like yellow application form. The Bank in the name of your nominee submits application for you. All the payment of application money will be debited to the settlement account through Auto-Pay Method. Your allotted securities will be deposited into your designated securities account. And refund of Application Money (If any) will be credited back to your settlement account.

How do I know if my application instruction has been submitted successfully?

After the Bank has received an online instruction, a confirmation of receipt of instruction with the reference number assigned for such instruction will be posted on relevant webpage. The Applicant is advised to print and keep a hard copy of such confirmation for record. Moreover, please ensure you have sufficient fund in your settlement account on or before the payment deadline. Otherwise, your application will not be processed.

Can I amend or cancel my eIPO application?

No. Once you confirmed the application, you cannot amend or cancel your application.

How do I know whether the securities are allotted to me?

Your allotted securities will be deposited into your designated securities account on the first listing (issue) day. Allocation, and arrangements for announcing the results of the allocation, of securities shall be the sole responsibility of the Offeror and should be specified in the prospectus or the relevant offering documents issued in respect of the relevant Public Offer.

How will I be refunded?

If you receive allotted shares with partially successful or unsuccessful, the application of money will be credited back to your settlement account within the days specified in the respective prospectus.