Frequently Asked Questions

About Online Securities Trading

About Online Mutual Fund

About FX Margin Trading


About Online Securities Trading

After enrolling in the Online Securities Trading Services, can I still trade through other channel(s)?

You can still trade through Securities Trading Hotline at 2903 8488.


What are the benefits of using Online Securities Trading Services?

With China Construction Bank (Asia) Online Securities Trading Services, you can:

  • enjoy super low commission rate at 0.2% (min. HK$125)
  • access to unlimited real time stock quotes (up to 4 stocks in a single screen), real time streaming price chart
  • use the FastTrade service in which you can place your order right after you have checked the real-time stock quotes of your selected stock
  • check your order status, transaction history and portfolio
  • set up your own watch list
  • receive email/SMS trade confirmation
  • place your order easily anytime, anywhere with your PC

 

How can I trade online?

You have to be a China Construction Bank (Asia) Online Banking customer with a Securities Trading account. If you have not opened an account with us, simply visit any of our Branches and sign up for our Online Banking service.



How do I place an order?

There are two ways to place an order.

Trading page:

  • choose your Securities Trading account,
  • select buy/sell,
  • enter stock code, price and quantity,
  • choose order type (default is Enhanced Limit Order)

On the Trading page, you also have the opportunity to view stock quotes and broker queue right before you place an order.

FastTrade in Quotes page:

  • only enter stock code, price and quantity,
  • click on the Buy or Sell button

FastTrade is located in the "Quotes" section. You can set a default Securities Trading account for FastTrade in your User Profile.

All orders will expire at the market close.

Does the Bank accept price orders that are different from current market prices?

Yes, you can input your order price within 8 spreads (8+ for buy order and 8- for sell order).




How do I know the Bank has received my order?

After the Bank has received your order, you will receive an order reference number. You can also check your order status in the "Day Order" section.




How can I check the status of my order?

You can go to the "Day Order" or "Order History" section to check the status of your order. "Day Order" will show your daily order status before market close as queued, received, partially executed, executed, cancelled and rejected. You are allowed to amend or cancel while the status is in queue, received or partially executed. After the market closes, you can also go to the "Order History" section to check the final status of your order.



Can I amend or cancel my order?

You can amend or cancel your order only when the order status is "Queued", "Received" or "Partially Executed". The order status will be shown in the "Day Order" section.




How am I notified of the execution results?

You will be notified of the execution results via email or SMS if you have provided your email address or mobile phone number in "User Profile". You can also check your order status in "Day Order" or "Portfolio" section.



How can I keep track of the stock?

The Stock Watch function allows you to input the stocks you are interested in and will show information such as nominal, change, change %, volume and P/E ratio for each stock you entered. You can also input the target price for profit taking and stop loss in order to assist your investment decision.




Is the Bank's Securities system ready for AMS/3 and what are the benefits of this new system?

Yes, the Bank's Online Securities Trading system does support AMS/3, through which you can enjoy the fast and efficient electronic straight-through order processing. With AMS/3, the Bank currently supports Limit Order, Enhanced Limit Order, Special Order and All-or-Nothing.



What is "All-or-Nothing"?

All-or-Nothing binds your order to be either executed immediately in full or rejected. If you select "Yes", your order will only be executed when both the market price and the available quantity of the stock match your order details; otherwise, your order will be rejected. The default setting is "No".




What is "Enhanced Limit Order"?

Enhanced Limit Order allows your order matching up to 2 price queues, where the price of the trade generated is at or better than the limit price. Unfilled orders after matching will be converted to limit orders at the input limit price. The default setting is "Enhanced Limit Order".



What is "Special Limit Order"?

A Special Limit Order is similar to a market order which matches up to two price queues (i.e. the best price queue and the next queue at one spread away) as long as the traded price is not worse than the input limit price. Any unfilled quantity of a Special Limit Order after matching will be cancelled by AMS3.




What is "At Auction Limit Order "?

It is a limit order with a specified price for single price auction during pre-open session . Unfilled at-auction limit orders, with input price not deviating 9 times or more from the prevailing nominal price, will be converted to limit orders at the input limit price and carried forward to the continuous trading session. The stock market acceptable order input period for At-Auction Limit orders is 9:30 a.m. - 9:45a.m.




Can I sell the stocks I have bought before its settlement?

Yes.




Can I use the funds from selling a stock to buy a new stock before its settlement?

Yes.



What is total purchasing power?

Total purchasing power refers to: for cash trading customers - aggregate of the available cash balance and net proceeds of unsettled purchase and sale orders or for margin trading customers - available cash balance (including available overdraft facilities and net proceeds of unsettled purchase and sale orders).




Will the transaction I perform today be reflected in my portfolio?

Yes, once your order is executed, cancelled or rejected, the transaction you performed will be reflected in your portfolio. Partially executed orders will be reflected after the market is closed.




Is the service available 24 hours a day?

Yes. You can place orders, view stock quotes, day orders, view order history and transaction history anytime. You can also view stock portfolio and personalized stock watchlists anytime you want.


About Online Mutual Fund

Can I trade mutual funds online?

Yes, you can trade mutual funds online immediately if you are our mutual funds customer and have also registered to use our Online Mutual Fund Service. If you have not yet opened a mutual funds account, you can apply through any of our Branches. Customers can also register to become an Online Banking customer through our Branches, Bank By Phone or Web site.

Can I subscribe/ redeem/ switch investment funds via Online Mutual Fund Service?

For subscription and redemption of mutual funds, you can trade online. As for switching mutual funds, you can arrange it through our Branches. To find out the locations of our Branches, please click here.

Which funds can I subscribe online?

You can subscribe any funds online which have online Summary Prospectus / Prospectus and relevant Offering Document provided by the respective fund houses. Learn more.

What is the minimum investment amount?

The minimum investment amount is HKD10,000 or its equivalent.

Which currency can I use to subscribe fund(s)?

You can use the currency denominated in your account holding to subscribe fund(s). For example, if you have a USD savings account, you can use USD to subscribe.

How do I know the Bank has accepted my order?

After you placed an order, you will receive an Order Reference Number. You can use this Order Reference Number to check your order status through the “order status” function. Once a transaction has been settled, you can check the transaction details by using the “Transaction History” function. Moreover, a notification letter will be sent to you by mail to confirm your transaction details. The Transaction Reference Number shown in the “Transaction History” screen will also be marked in this notification letter for your reference.

Can I amend / cancel my instruction online?

No, you cannot make any amendment / cancellation through Online Mutual Fund Service.

What kind of information can I find online?

You can obtain comprehensive fund information online. They include:

Fund summary prospectus/ prospectus as well as interim & annual reports; and

Latest fund price, fund size, currency, return, sector return ranking, risk, sector risk-return ratio ranking etc.; and

New Choice of Funds which consist of hedge funds, Class B mutual funds and funds that are launched recently; and

Updated market commentary, Mutual Funds Guide and analysis.

How do I search for the fund(s) I want?

You can search fund(s) by entering fund house and/or fund name. You can also use the “Fund Search” function to access detailed fund information.

Where can I obtain a copy of the funds’ offering document for reference?

You can obtain the document at any of our banking centers or through Bank by Phone service at 2805 2383.

Are there any additional charges to subscribe / redeem fund via Online Mutual Fund Service?

No, there is no extra cost to subscribe / redeem funds through Online Mutual Fund Service.



About FX Margin Trading


What is the minimum investment and transaction amount of FX Margin Trading?


The minimum deposit amount is US$5,000 or equivalent. The minimum transaction amount is US$100,000 or equivalent.


How many currencies can I choose from?

You can choose from 12 trading currencies.

Is there any handling fee if I open an account?

There is no set-up fee for opening an account.


What interest can I earn in my margin deposit account? Can I use time deposit as margin?

You can earn overnight deposit interest for your margin deposit account. And you can also use time deposit as margin.

Why should I choose China Construction Bank (Asia)'s FX Margin Trading Service?

Our FX Margin Trading Service is not just simply providing trading service, it also offers professional advisory service and comprehensive market information to help you make the best investment decision. What's more, our 24 hours service can serve your investment need anytime. Learn more.


How should I apply?

Just Call our Bank by Phone at 2805 2383 or visit any of our Banking Centers.