Contact Us
China Construction Bank (Asia) is a leading Hong Kong financial institution offering a wide variety of accounts and services for you.
Service Enquires
For any enquires/comments and service request, you can contact us by completing the Enquire form or via the following hotlines
Telephone
If you are interested in receiving more information, applying for any of our banking products or services, or simply telling us your comments, please contact us at the following numbers.
- Bank By Phone & Lost ATM Card Hotline
- +852 2779 5533
24 hours Everyday - Mainland IDD Toll Free Hotline
- 4001 995533
Monday - Sunday 8:30 a.m. - 11:00 p.m. - Credit Card Hotline
- +852 3179 5533
24 hours Everyday - Lost / Stolen Credit Card Hotline
- +852 3179 5505
24 hours Everyday - Bogus Call Hotline
- +852 3179 5504
24 hours Everyday
Online Customer Services
- Please click here for enquiries.
Live Chat
Monday - Friday 8:30 a.m. - 6:00 p.m. (except for public holidays)
Banking locations
- Find the Branch nearest to you.
- You may contact us by mail by sending your inquiries to:
- P.O. Box 133,
General Post Office, HK
Voice of Customer
- Please click here to provide your feedback.
Web Accessibility
- Please click here for enquiries.