Security Tips

Reinforce the Security of your Online Banking Service

Ensuring maximum online banking security is a joint effort and your cooperation is equally important. Please ensure that you observe the following precautionary measures so that you can benefit from our online banking service to its fullest.

Here are a few tips on how we can work together:

  • Look for closed padlock and check for " https:// " in your Web browser before you enter your customer ID and Password. Double click the closed padlock to check the digital certificate is issued to "online.asia.ccb.com" by "Secure Server Certification Authority".


  • The Bank protects your banking requests that consist of your bank account information and/or personal particulars with SSL. For your protection, please avoid sign in the Online Banking or provide your information using hyperlinks embedded in e-mail or other Website.


  • To protect your PC from viruses or Trojan Horses, please beware of fake dialog boxes that prompt you to enter irrelevant confidential information such as ATM PIN-Code and expiry date. If in doubt, do not enter any information.


  • To safeguard your PC from malicious program attack and prevent unauthorized access to your personal data, you should install anti-virus software and personal firewall. The software has to be updated regularly to ensure you are covered with the latest protection.

  • Avoid installing Spyware. Do not download any freeware onto your computer from unknown source. Read the related user agreement carefully if you choose to install any downloaded software.

    You should install anti-spyware software and run it regularly to clean up spyware loaded in your PC. The anti-spyware has to be updated regularly in order to safeguard against the latest threats.


  • You are advised not to use your Online Banking Customer ID and Password for any other internet banking accounts, on-line memberships or internet services.


  • Do not share your online banking Customer ID or Password with anyone.


  • You should change your Password regularly and frequently. You can do this online when you sign in to online banking.


  • Your Password should not be made up of easily recognizable combinations. Avoid combinations such as your birthday, phone number, name or vehicle license plate number.


  • No one other than yourself will need to use your Password. This includes China Construction Bank (Macau) staff. You should never furnish your Password to anyone who claims to represent China Construction Bank (Macau).


  • Always log off from China Construction Bank (Macau) Online Banking as soon as you finish your banking activities. Never walk away from your computer with your account information displayed. You are advised to close your browser after signing off to avoid any data caching.


Please read the FAQs to learn more about Internet security.

If you know or suspect any unauthorized access to your online banking account or find any suspicious activities, please call our Bank By Phone Center at 0800 555 or visit any of our branches to report the matter immediately.

 
 

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