Frequently Asked Questions

About Online Securities Trading



About Mutual Fund



About FX Margin Trading



About Online Securities Trading

After enrolling in the Online Securities Trading Services, can I continue trading through other channel(s)?

You can trade through other channels such as Branches or Securities Trading Hotline at 8981 3022.



What are the benefits of using Online Securities Trading Services?

With China Construction Bank (Macau) Online Securities Trading Services, you can:
  • enjoy super low commission rate at 0.2%.
  • access to unlimited real time stock quotes (up to 4 stocks in a single screen).
  • place order through the Fast Trade service right after you have checked the real-time stock quote of your selected stock.
  • check your order history, transaction history and portfolio.
  • receive trade confirmation by email/SMS.
  • With your PC, you can place your order easily anytime, anywhere.



How can I trade online?

You have to be a China Construction Bank (Macau) Online Banking customer with a Securities Trading account. If you do not have any account with us, simply visit any of our Branches to open an account and sign up for our Online Banking service.



How do I place an order?

There are two ways to place an order in the "Investments" page.
  1. "Trading" page:
    • choose your Trading Account
    • select buy/sell instruction direction
    • enter stock code, price and quantity
    • choose order type (default as Enhanced Limit Order)

    On the "Trading" page, you can also view the latest stock quotes and broker queue right before you place an order.

  2. Select "Fast Trade" after getting the stock price on "Quotes" page:
    • simply enter stock code, price and quantity
    • click on the Buy or Sell button

    You can set your Default Trading Account for Fast Trade in the page of "User Profile" under "Investments".

All orders will be expired when the market closes.



Does the Bank accept price orders that are different from current market prices?

Yes, you can input your order price within 8 spreads (8+ for buy order and 8- for sell order).



How do I know the Bank has received my order?

After the Bank receiving your order, you will receive an order reference number. You can also check your order status in the "Day Order" section.



How can I check the status of my order?

You can go to the "Day Order" or "Order History" section to check the status of your order. "Day Order" will show your daily order status before market close. The possible status include "Queued", "Received", "Partially Executed", "Executed", "Cancelled" and "Rejected". You are allowed to amend or cancel order while the status is in "Queued", "Received" or "Partially Executed". After the market close, you can also go to the "Order History" section to check the final status of your order.



Can I amend or cancel my order?

You can amend or cancel your order only when the order status is in "Queued", "Received" or "Partially Executed". The order status will be shown in the "Day Order" section.



How can I be notified of the execution results?

If you have provided your email address or mobile phone number in "Customer Information", we will notify you of the execution results via email or SMS. You can also check your order status in "Day Order" or "Portfolio" section.



Is the Bank's securities system ready for AMS/3? What are the benefits of this system?

Yes, the Bank's Online Securities Trading system does support AMS/3, through which you can enjoy the fast and efficient electronic straight-through order processing. With AMS/3, the Bank currently supports various Order Types, such as Limit Order, Enhanced Limit Order, Special Order and All-or-Nothing.



What is All-or-Nothing?

All-or-Nothing binds your order to be either executed immediately in full or rejected. If you select "Yes", your order will only be executed when both the market price and the available quantity of the stock match your order details; otherwise, your order will be rejected. The default setting is "No".



What is Enhanced Limit Order?

Enhanced Limit Order allows your order matching up to 2 price queues, where the price of the trade generated is at or better than the limit price. Unfilled orders after matching will be converted to limit orders at the inputted limit price. The default setting is "Enhanced Limit Order".



What is Special Limit Order?

A Special Limit Order is similar to a market order which matches up to two price queues (i.e. the best price queue and the next queue at one spread away), as long as the traded price is not worse than the input limit price. Any unfilled quantity of a Special Limit Order after matching will be cancelled by AMS/3.



What is At Auction Limit Order?

It is a limit order with a specified price for single price auction during pre-market opening session and closing auction session. Unfilled at-auction limit orders in pre-market opening session, with input price not deviating 9 times or more from the prevailing nominal price, will be converted to limit orders at the input limit price and carried forward to the continuous trading session. The stock market acceptable order input period for At-Auction Limit orders is 9:30 a.m. - 9:45a.m. during pre-market opening session and 4:00 p.m. - 4:08 p.m. (normal day trading) or 12:30 p.m. - 12:38 p.m. (half day trading) during closing auction session.



Can I sell the stocks before its settlement of purchase?

Yes.



Can I use the unsettled balance of a sold stock to reinvest in the securities market?

Yes.



What is Total Purchasing Power?

It is the aggregate of the available cash balance and net proceeds of unsettled Buy and Sell orders.



Will today's transaction(s) be reflected in my "Portfolio"?

Yes, once your order is in status of "Executed", "Cancelled" or "Rejected", the transaction will be reflected in your "Portfolio". "Partially Executed" orders will only be reflected after the market close.



Is the Online Securities Trading service available 24 hours a day?

Yes. You can place orders during the trading hours, or view stock quotes, day orders, view order history and transaction history around the clock. You can also view stock portfolio and personalized stock watch lists anytime you want.

For enquiry, please visit our Branch or call Bank By Phone at 0800 555.



What is Research Report?

Research Report on securities trading is provided by CCB International, which includes the latest market updates, company analyses and industry reviews. Customers have to sign in Online Banking to access the information.



About Mutual Fund

What is the minimum investment amount?

The minimum investment amount is MOP/HKD50,000 or its equivalent.



Which currency can I use to subscribe mutual fund?

You can use any currenc(ies) denominated in your account holding to subscribe fund(s). For example, if you have a USD savings account, you can use USD to subscribe.



Where can I obtain a copy of the funds' offering document for reference?

You can obtain the document at any of our branches or through Bank by Phone service at 0800 555.



About FX Margin Trading

What is the minimum investment and transaction amount for FX Margin Trading?

The minimum deposit amount is USD5,000 or its equivalent. And the minimum transaction amount is USD100,000 or its equivalent.



How many currencies can I choose from?

You can choose from 12 trading currencies.



Is there any handling fee if I open an account?

There is no set-up fee for opening a FX margin trading account.



Any interest can I earn in my margin deposit account? Can I use time deposit as margin?

You can earn overnight deposit interest for your margin deposit account. And you can also use time deposit as margin.



Why should I choose China Construction Bank (Macau)'s FX Margin Trading Service?

Our FX Margin Trading Service is not just simply providing trading service, it also offers professional advisory service and comprehensive market information to help you make the best investment decision. What's more, our 24 hours service can serve your investment need anytime.



How should I apply?

Simply call our Bank by Phone at 0800 555 or visit any of our branches.