Privacy Policy


As a diligent and responsible financial corporation, China Construction Bank (Asia) Finance Limited (a restricted licence bank) ("CCB (Asia) Finance") respects and endeavours to safeguard customers' rights of privacy as regards their personal data. CCB (Asia) Finance believes that it is important to ensure that customers are aware of such rights. This Notice sets out a summary of the relevant provisions and customers' rights as data subjects under the Personal Data (Privacy) Ordinance ("the Ordinance") and the Code of Practice on Consumer Credit Data ("the Code") issued by the Office of Privacy Commissioner for Personal Data for customers' easy reference and should not be taken as a complete statement of the Ordinance and the Code. The terms and provisions set out in this Notice are without prejudice to the relevant provisions regarding personal data privacy set out in any agreement (including without limitation, any application, mandate, other authorization or documents) you may have with the Company ("the Agreement"). In case of conflict between the terms and provisions contained in this Notice and those in the Agreement, the terms and provisions contained in this Notice shall prevail.

 

1. From time to time, it is necessary for customers to supply CCB (Asia) Finance with data in connection with the opening or continuation of accounts and the establishment or continuation of banking/credit facilities or provision of credit card and other banking/financial services.
2. Failure to supply such data may result in CCB (Asia) Finance being unable to open or continue accounts or establish or continue banking/credit facilities or provision of credit card and other banking/financial services.
3. It is also the case that data are collected from customers in the ordinary course of the continuation of the banking/financial relationship, for example, when customers write cheques, deposit money, apply for credit, repay loans or effect credit card transactions.
4.
The purposes for which data relating to customers may be used are as follows :-
(i) the daily operation of the services and banking/credit facilities provided to customers;
(ii) servicing the credit card accounts of customers;
(iii) conducting credit checks at the time of application for credit and at the time of regular or special reviews of such credit which normally will take place one or more times each year;
(iv) updating and/or verifying any and all of customers' personal information that may be held by any affiliates, group companies or agents of CCB (Asia) Finance;
(v) assisting other financial institutions, banks, credit or charge card issuing companies and debt collection agents to conduct credit checks and collect debts;
(vi) ensuring ongoing credit worthiness of customers;
(vii) creating and maintaining our credit scoring models;
(viii) marketing products and/or services of CCB (Asia) Finance and/or any affiliates, group companies or agents of CCB (Asia) Finance and/or selected companies or business partners;
(ix) designing banking/financial services or related products for customers' use;
(x) determining the amount of indebtedness owed to or by customers;
(xi) enforcing customers' obligations, including but without limitation the collection of outstanding amounts from customers and those providing security or guarantee for customers' obligations;
(xii) conducting matching procedures;
(xiii) meeting the requirements to make disclosure under the requirements of any law binding on CCB (Asia) Finance and/or any affiliates, group companies or agents of CCB (Asia) Finance;
(xiv) enabling an actual or proposed assignee of CCB (Asia) Finance, or participant or sub-participant of CCB (Asia) Finance's rights in respect of customers to evaluate the transaction intended to be the subject of the assignment, participation or sub-participation;
(xv) exchanging information with merchants accepting credit cards and entities with whom CCB (Asia) Finance provide affinity/co-branded/private label credit card services (each a "merchant" or an "affinity entity");
(xvi) verifying customers' identities with any credit card acquirer of a merchant in connection with any credit card transactions;
(xvii) comparing data of customers or other persons for credit checking, data verification or otherwise producing or verifying data, whether or not for the purpose of taking adverse action against the customers;
(xviii) maintaining a credit history of customers (whether or not there exists any relationship between individuals and CCB (Asia) Finance) for present and future reference; and
(xix) all other incidental and associated purposes relating thereto.
5.
Data held by CCB (Asia) Finance relating to customers will be kept confidential but CCB (Asia) Finance may provide such information to the following parties (whether within or outside Hong Kong Special Administrative Region) for the purposes set out in paragraph (4) hereinabove :-
(i) any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment, debt collection or securities clearing, technology outsourcing or other services to CCB (Asia) Finance in connection with the operation of its business (including, without limitation, computer related service providers that CCB (Asia) Finance may engage for the processing of customers' personal information);
(ii) any affiliates, group companies or agents of CCB (Asia) Finance;
(iii) any other person under a duty of confidentiality to CCB (Asia) Finance including, without limitation, a merchant or an affinity entity which has undertaken to keep such information confidential;
(iv) any financial institution or bank (whether in Hong Kong Special Administrative Region or elsewhere) with which customers have or propose to have dealings;
(v) any credit reference agency, and, in the event of default, any debt collection agency;
(vi) government or regulatory bodies or any person to whom CCB (Asia) Finance is under an obligation to make disclosure under the requirements of any law binding on CCB (Asia) Finance;
(vii) any actual or proposed assignee of CCB (Asia) Finance or participant or sub-participant or transferee of CCB (Asia) Finance's rights in respect of customers;
(viii) any credit card acquirer of a merchant;
(ix) any party giving or proposing to give a guarantee or third party security to guarantee or secure the customer's obligations;
(x) any third party whose name or logo appears on the credit card;
(xi) selected companies for the purpose of informing customers of products and/or services which CCB (Asia) Finance believes will be of interest to customers; and
(xii) the drawee bank providing a copy of paid check (which may contain information about the payee) to the drawer.
6.
Under and in accordance with the terms of the Ordinance and the Code approved and issued under the Ordinance, any individual customer has the right to :-
(i) check whether CCB (Asia) Finance holds data about him and has access to such data;
(ii) require CCB (Asia) Finance to correct any data relating to him which is inaccurate;
(iii) ascertain CCB (Asia) Finance's policies and practices in relation to data and be informed of the kind of personal data held by CCB (Asia) Finance;
(iv) request to be informed which items of data are routinely disclosed to credit reference agencies or debt collection agencies, and be provided with further information to enable the making of an access and correction request to the relevant credit reference agency or debt collection agency; and
(v) in relation to data which has been provided by CCB (Asia) Finance to a credit reference agency, instruct CCB (Asia) Finance upon termination of an account by full repayment to make a request to the credit reference agency to delete such data from its database, as long as the instruction is given within 5 years of termination and at no time did the account have a default of payment lasting in excess of 60 days within 5 years immediately before account termination. In the event the account has had a default of payment lasting in excess of 60 days the data may be retained by the credit reference agency until the expiry of 5 years from the date of final settlement of the amount in default or 5 years from the date of discharge from a bankruptcy as notified to CCB (Asia) Finance, whichever is earlier.
7. CCB (Asia) Finance may have obtained credit reports on customers from a credit reference agency in considering any application for credit. In the event customers wish to access credit reports, CCB (Asia) Finance will advise the contact details of the relevant credit reference agency.
8.
CCB (Asia) Finance may access the database of any credit reference agency for the purpose of conducting credit reviews from time to time. In particular, CCB (Asia) Finance may access the consumer credit data of customers held by any credit reference agency and/or obtain credit reports on customers from such credit reference agency for the purpose of the review of their existing consumer credit facilities (including, without limitation, credit card accounts and/or credit limits) which review may involve the consideration by CCB (Asia) Finance of any of the following matters :-
(i) an increase in the credit amount or limit;
(ii) the curtailing of credit (including the cancellation of credit or termination of account or a decrease in the credit amount or limit); or
(iii) the putting in place or the implementation of a scheme of arrangement with customers.
9. In accordance with the terms of the Ordinance, CCB (Asia) Finance has the right to charge a reasonable fee for the processing of any data access request by customers pursuant to the Ordinance.
10.
The person to whom requests for access to data or correction of data or for information regarding policies and practices and kinds of data held are to be addressed as follows:-
  The Data Protection Officer,
China Construction Bank (Asia) Finance Limited,
23/F., Dorset House, Taikoo Place,
979 King's Road,
Quarry Bay,
Hong Kong.
11. Nothing in this Notice shall limit the rights of individual customers under the Ordinance.
12. In the event customers receive direct marketing and/or promotional materials from CCB (Asia) Finance and/or any affiliates, group companies or agents of CCB (Asia) Finance and/or selected companies or business partners but do not wish to receive any further materials, customers have the right to request CCB (Asia) Finance to cease doing so and delete their names from the mailing list without charge.
13. In case of discrepancies between the English and Chinese versions of this Notice, the English version shall apply and prevail.
   
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