All forms are in Adobe PDF format and require the Adobe Acrobat Reader to view and read online.
Supplementary Card Application Form
Octopus Automatic Add Value Service Form
Direct Debit Authorisation Form
Visa & MasterCard Credit Card Bonus Points Redemption Form
(not applicable to Visa Infinite Credit Card and Hong Kong Airlines Fly Away Credit Card)
Hong Kong Airlines Fly Away Credit Card Gift Rewards Program Redemption Form
Home+ Credit Card Bonus Points Reward Program Redemption Form
Visa Infinite Credit Card Bonus Points Redemption Form
UnionPay Credit Card Asia Miles Redemption Form
UnionPay Diamond Prestige Credit Card Asia Miles Redemption Form
Transaction Dispute Form & Guidelines