All forms are in Adobe PDF format and require the Adobe Acrobat Reader to view and read online.
Supplementary Card Application Form
Octopus Automatic Add Value Service Form
Direct Debit Authorisation Form
Visa & MasterCard Credit Card Bonus Points Redemption Form
(not applicable to Visa Infinite Credit Card)
Visa Infinite Credit Card Bonus Points Redemption Form
UnionPay Credit Card Asia Miles Redemption Form
(not applicable to CCB (Asia) Octopus UnionPay Dual Currency Credit Card, Octopus Auto Living UnionPay Diamond Credit Card and CCB (Asia) Construction Industry UnionPay Dual Currency Credit Card)
UnionPay Diamond Prestige Credit Card Asia Miles Redemption Form
Transaction Dispute Form & Guidelines