Contact Us


China Construction Bank (Asia) is a leading Hong Kong financial institution offering a wide variety of accounts and services for you.



Service Enquires

For any enquires/comments and service request, you can contact us by completing the Enquire form or via the following hotlines


Telephone

If you are interested in receiving more information, applying for any of our banking products or services, or simply telling us your comments, please contact us at the following numbers.

Bank By Phone & Lost ATM Card Hotline
+852 2779 5533
24 hours Everyday
Mainland IDD Toll Free Hotline
4001 995533
Monday - Sunday 8:30 a.m. - 11:00 p.m.
Credit Card Hotline
+852 3179 5533
24 hours Everyday
Lost / Stolen Credit Card Hotline
+852 3179 5505
24 hours Everyday
Bogus Call Hotline
+852 3179 5504
24 hours Everyday

Online Customer Services

Please click here for enquiries.

Banking locations

Find the Branch nearest to you.

Mail

You may contact us by mail by sending your inquiries to:
China Construction Bank (Asia) 19/F CCB Centre,
18 Wang Chiu Road, Kowloon Bay,
Kowloon, Hong Kong

Voice of Customer

Please click here to provide your feedback.

Web Accessibility

Please click here for enquiries.
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