Online Banking and Mobile Banking Services Registration / Activation

Register for Online Banking and Mobile Banking Services
If you are existing CCB(Asia) customer and holding one of the following product/account types, please click “Register Now”:
CCB(Asia) ATM Card
Cross Border Long Card
CCB(Asia) Credit Card
Bank By Phone Service
Loan Account
Activate Online Banking and Mobile Banking Services
If you submitted your application for Online Banking and Mobile Banking Services to any of our branches and have already received the activation SMS/email, please click "Activate Now" to activate the Online Banking and Mobile Banking Services. A One-Time Password will be sent to your mobile phone number in our record, please have your mobile phone ready before you begin the activation.
Register for "Online Enterprise Banking Services"1,2
Please contact your Relationship Manager or visit our Branches for application.
Note:
  1. “Online Enterprise Banking Services” means the banking products or services which the Bank enables a Customer to access via the Mobile Banking App or the Website as may be amended from time to time.
  2. Customers are required to register for "Online Enterprise Banking Services" before activating the service.
Activate "Online Enterprise Banking Services"1
If you submitted your application for Online Enterprise Banking Services to any of our branches and have already received both the PIN Mailer(s) and Security Device(s), please click "Activate Now"* on Online Enterprise Banking Service website. Please click here to learn more about the procedure for activation.
Note:
  1. “Online Enterprise Banking Services” means the banking products or services which the Bank enables a Customer to access via the Mobile Banking App or the Website as may be amended from time to time.
e-Account Service
Apply for an account through CCB (Asia) e-Account Service in just a few steps! No branch visit is needed, experience hassle-free account opening anytime, anywhere at your fingertips. For details, please click here.
Eligibility
tips
  • Customer who has not maintained any deposit accounts with the Bank (including new customers or our current credit card / loans customers); and
  • Hong Kong Resident who is aged 18 years or above; and
  • Valid Hong Kong Permanent or Non-Permanent Identity Card (HKID) holder (including the new smart HKID introduced on 26 November 2018); and
  • A tax resident of Hong Kong and non-U.S. person
Make appointment to join us now
For customers who are ineligible for e-Account Service, please click here to make an appointment.