ATM

Manage Your Financial Needs
With Our Extensive ATM Network

With comprehensive ATM service, you can conduct transactions and request information round-the-clock.

Support Extensive Networks

  • JETCOjetco icon
  • UnionPayunionpay icon
  • VISAvisa icon
  • VISA Plusvisaplus icon
  • Cirruscirrus icon
  • Mastercardmastercard icon
  • Maestromaestro icon

Provide Comprehensive Services

  • HKD, RMB & Other Foreign Currencies* Withdrawal
  • HKD, RMB Cash Deposit#
  • HKD, RMB & USD Check Deposit#
  • Mini-Statement^
  • Payment
  • Interbank Funds Transfer
  • Overseas ATM Transaction Activation

Note:
* Other foreign currencies include JPY, USD, EUR & GBP. Other foreign currency withdrawal is only available at selected ATM.
#Only available at selected ATM
^Only applicable to CCB (Asia)’s ATM card
%Only available at ATM with "JETCO Cardless withdrawal" sticker

Risk Disclosure
Currency exchange rates are affected by a wide range of factors, including national and international financial and economic conditions and political and natural events. The effect of normal market force may at times be countered by intervention by central banks and other bodies. At times, exchange rates, and price linked to such rates, may rise or fall rapidly.

Cash Deposit

"Cash Deposit-Access by using CCB (Asia) ATM Card or CCB (Asia) Credit Card" eDEMO

"Cash Deposit-Access by keying in account number" eDEMO

  • Accept HK$100, HK$500, HK$1,000 and RMB¥100 notes

  • Maximum of 30 notes per cash deposit transaction

  • Simply insert your CCB (Asia) ATM card/credit card or key in the bank account/credit card number

  • Payment to CCB (Asia) Credit Card*

  • Daily Deposit Limit for HKD Account and RMB Account are HKD100,000 and RMB20,000 respectively for transactions with ATM card / credit card and with shared limit up to HKD20,000 or RMB20,000 respectively by keying in account number / credit card number.


*The cut-off time for credit card payment is 7:00pm everyday.

Check Deposit**

"Check Deposit-Access by using CCB (Asia) ATM Card or CCB (Asia) Credit Card" eDEMO

“Check Deposit-Access by keying in the account number” eDEMO


  • Accept HKD Check, Gift Check and Cashier’s Order

  • Accept local clearing RMB and USD Checks

  • Accept RMB and USD Cashier’s orders

  • Customer advice with the check image for reference

  • Up to 20 checks in the same currency can be deposited per check deposit transaction

  • Simply insert your CCB (Asia) ATM card or credit card or key in the bank account/credit card number

  • Checks can be deposited into HKD, USD or RMB savings or checking account without foreign exchange

  • Payment to CCB (Asia) Credit Card, Local clearing RMB Checks or RMB Cashier’s Order are accepted for payment to RMB account of CCB (Asia) UnionPay Dual Currency Credit Card


** Funds from deposited check(s) will only be available after verification and clearing of the check(s). Check(s) deposited after 4:00p.m. from Monday to Friday, and deposited on Saturday/Sunday /Public Holidays will be processed on the next clearing day. For credit card payment, the credit limit will be resumed on the next day after the check is cleared.

The ATM services include cash deposit and cheque deposit function.
We have ATM Locator Function to search the location of our ATMs,
Please refer the below links to find our ATM to enjoy our service.
https://www.asia.ccb.com/hongkong/personal/map.html

Foreign Currency* Withdrawal - Direct withdrawal from foreign currency account with CCB (Asia)

"Foreign Currency* Withdrawal - Direct withdrawal from CCB (Asia) Multi-Currency account" eDEMO


  • Provide JPY 10,000, USD 100, EUR 100 & GBP 50 notes. Subject to the following maximum withdrawal limits for each transaction^
    • JPY 140,000
    • USD 1,200
    • EUR 1,200
    • GBP 1,000
  • Only available to holders of CCB (Asia)’s ATM cards linked with the designated foreign currency accounts with CCB (Asia) who withdraw cash in a currency same as the currency of the debit account, exchange between foreign currencies is not accepted.
  • 24 hours from Mondays to Sundays%
  • No withdrawal handling fee

Foreign Currency* Withdrawal - Withdrawal from HKD account and conversion into foreign currency

"Foreign Currency* Withdrawal - from CCB (Asia)/ Jetco member bank HKD account" eDEMO

  • Provide JPY 10,000, USD 100, EUR 100 & GBP 50 notes. Subject to the following maximum withdrawal limits for each transaction^:
    • JPY 140,000
    • USD 1,200
    • EUR 1,200
    • GBP 1,000
  • Available to both CCB (Asia) ATM cardholders and holders of ATM card issued by other JETCO member banks#
  • Service hours:
    24hours from Monday to Sunday%
  • No withdrawal handling fee charged by CCB (Asia)#
  • Real-time exchange rates determined by CCB (Asia)
* foreign currencies include JPY, USD, EUR & GBP (excluding RMB). Foreign currency withdrawal (excluding RMB) is only available at selected ATM.
^ subject to the daily withdrawal limit of the cardholder and is calculated in HKD or its equivalent.
%except during system/ hardware maintenance. Please stay tuned with our website for the latest information.
# if you are holding an ATM card issued by other JETCO member banks, please contact your card issuance bank for details of interbank cash withdrawal limits and handling fee.
Currently, this service is first launched at Central CCB Tower Branch and may be extended progressively to other selected branches. Please stay tuned with our website for the latest information.

The Address of Central CCB Tower Branch : G/F, CCB Tower, 3 Connaught Road Central, Central
Risk Disclosure
Currency exchange rates are affected by a wide range of factors, including national and international financial and economic conditions and political and natural events. The effect of normal market force may at times be countered by intervention by central banks and other bodies. At times, exchange rates, and price linked to such rates, may rise or fall rapidly.

FAQ

ATM which supports cash deposit and check deposit services

  1. Can I withdraw money from my savings/checking account immediately after cash deposit via ATM which supports cash deposit and/or check deposit functions ("ATM")?
    Yes. The Bank reserves the right to deduct the deposit account with the full value of the notes deposited which are subsequently verified as invalid.
  2. How should we treat if the ATM cannot recognize the notes?
    If the notes cannot be recognized by our bank ATM, customer can also perform cash deposit transaction through our branches.
  3. For ATM cash deposit to my credit card account, is the payment effective immediately?
    No. Cash deposited before cut-off time is treated as same day payment. The cut-off time for credit card payment is 7:00pm every day. Cash deposited after cut-off time will be processed on next business day.
  4. For ATM check deposit to my credit card account, is the payment effective immediately?
    No. Funds from deposited check(s) will only be available after verification and clearing of the check(s). Check(s) deposited after 4:00p.m. from Monday to Friday, and deposited on Saturday/Sunday /Public Holidays will be processed on the next clearing day. The credit limit will be resumed on the next day after the check is cleared.

    Example:
    Monday (non-public holiday) before 4pm: deposit check
    Tuesday (non-public holiday): check cleared
    Wednesday: credit limit resume
  5. Can I settle RMB account of CCB (Asia) UnionPay Dual Currency Credit Card with HKD cash?
    Yes. The HKD cash will be converted into RMB at the real-time exchange rate between HKD and RMB and credited to the RMB account of CCB (Asia) UnionPay Dual Currency Credit Card.
  6. Which branch has the ATM which supports cash deposit and check deposit services?
    The ATM services include cash deposit and cheque deposit function. We have ATM Locator Function to search the location of our ATMs, Please refer the below links to find our ATM to enjoy our service.
    https://www.asia.ccb.com/hongkong/personal/map.html
  7. Why is there no cash deposit option after I selected a RMB account?
    Our ATM does not support RMB cash deposit at the moment. Customer can perform RMB deposit through our branches during office hours.

Foreign Currency* Withdrawal

  1. Where can I find the ATMs that support foreign currency* withdrawal?
    This service is first launched at Central CCB Tower Branch and may be extended progressively to other selected branches. Please stay tuned with our website for the latest information.
  2. Can I use the foreign currency* withdrawal services if I am not a CCB (Asia) customer?
    Yes. Holders of ATM cards issued by JETCO member banks can also use our ATMs which support foreign currency* withdrawal. The transactions will be debited from the HKD account with which the ATM card is linked and converted from HKD into the foreign currency at an exchange rate determined by CCB (Asia) at the time of conversion. Direct debit from your foreign currency account is not available.
    CCB (Asia) ATM cardholders can withdraw foreign currency* directly from their foreign currency accounts or through conversion from their HKD accounts with which their ATM cards are linked.
  3. May I know the service hours of foreign currency* withdrawal?
    24hours from Monday to Sunday%
  4. Is there any charge on foreign currency* withdrawal?
    There is no service fee charged by CCB (Asia).
    (If you are holding an ATM card issued by other JETCO member banks, please contact your card issuance bank for details of interbank handling fee.)
  5. Is there any limit on the amount of foreign currency* withdrawal?
    Subject to the following maximum withdrawal limits for each transaction^:
    • JPY 140,000
    • USD 1,200
    • EUR 1,200
    • GBP 1,000
  6. Is there any daily limit on foreign currency withdrawal?
    Yes. Foreign currency withdrawal is subject to the daily cash withdrawal/ fund transfer limit of your ATM card and is calculated in HKD or its equivalent. Such daily withdrawal limit is shared among all accounts with which your ATM card is linked, including foreign currency withdrawal, HKD cash withdrawal and fund transfer and is calculated in HKD or its equivalent.
    The daily cash withdrawal/ fund transfer limit of CCB (Asia) ATM card is as follows:
    • Dual Currency Debit Card: HK$10,000 or equivalent per card
    • Premier Banking Dual Currency Debit Card: HK$20,000 or equivalent per card
    • Premier Select Dual Currency Debit Card: HK$40,000 or equivalent per card
    (If you are holding an ATM card issued by other JETCO member banks, please contact your card issuance bank for details of interbank cash withdrawal limits.)
  7. Is there any limit on the number of foreign currency* withdrawal?
    There is no limit on the number of withdrawal as long as the daily aggregate cash withdrawal and fund transfer amount does not exceed the daily limit.

JETCO Cardless withdrawal

  1. Where can I find the ATMs that support JETCO Cardless withdrawal?
    All our ATM supports JETCO Cardless withdrawal function.
    (Kowloon Bay CCB Centre Consumer Branch is not available for JETCO Cardless withdrawal function)
    We have ATM Locator Function to search the location of our ATMs. Please refer the below links to find our ATM to enjoy our service.
    https://www.asia.ccb.com/hongkong/personal/map.html
  2. What kind of currency does JETCO Cardless withdrawal support?
    JETCO Cardless withdrawal supports HKD withdrawal only.
  3. Is there any charge on JETCO Cardless withdrawal?
    There is no handling fee charged for JETCO Cardless withdrawal.
    (If you are holding JETCO member bank account, you should check with the bank for more details of Cardless withdrawal handling fee.)
  4. Is there any limit on the amount of JETCO Cardless withdrawal?
    The maximum withdrawal limit is HKD 6,000 for each transaction.
    (If you are holding JETCO member bank account, you should check with the bank for more details of Cardless withdrawal limits.)

* foreign currencies include JPY, USD, EUR & GBP (excluding RMB). Foreign currency withdrawal (excluding RMB) is only available at selected ATM.
^ subject to the daily withdrawal limit of the cardholder and is calculated in HKD or its equivalent.
%except during system/ hardware maintenance. Please stay tuned with our website for the latest information.

Risk Disclosure
Currency exchange rates are affected by a wide range of factors, including national and international financial and economic conditions and political and natural events. The effect of normal market force may at times be countered by intervention by central banks and other bodies. At times, exchange rates, and price linked to such rates, may rise or fall rapidly.