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×CCB (Asia) introduces facilitative measures to help customers resolve Mainland bank account issues. More…
×CCB (Asia) noticed that there have been calls to our customers or the general public recently from fraudsters claiming to be staff members of China Construction Bank in Mainland China, and alleged that they had outstanding credit card payments and requested their personal information for verification. CCB (Asia) would like to alert all customers and the general public, and declare that the Bank has no connection with such calls. More…

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19Aug.

CCB (Asia) introduces facilitative measures to help customers resolve Mainland bank account issues

In view of an inability of handling the Mainland bank account matters in person for some Hong Kong customers under the COVID-19 pandemic situation, China Construction Bank (Asia) (“CCB (Asia)”) introduces the following facilitative measures to assist customers to remotely update their Mainland bank account information and reactivate dormant Mainland bank accounts.

19Aug.

CCB (Asia) Branch Service Notice

Information regarding to CCB (Asia) branch staff preliminarily tested positive of COVID-19.

15Jul.

Credential Logon Service of CCB(HK&MO) Mobile App Upgrade

With effect from August 19, 2022 (Friday), the Biometric Credential Logon Service in CCB(HK&MO) Mobile App will be officially upgraded to Mobile Token Service and Biometric Credential Authentication Service (“New Service”). The original Biometric Credential Logon Service will be deactivated. Please download our latest Mobile App and register the New Service on the Mobile App. In addition, you are advised to update the online banking login password regularly. If you forget the login password, you

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05Aug.

About Debit Card Services

Due to system maintenance works, the following banking services will be temporarily suspended during the specific time period on Aug 06, 2022 (Saturday).

22Apr.

About Debit Card Services

In view of the system maintenance works, the Overseas Debit Card Transaction Maintenance Service will be temporarily suspended starting from Apr 22, 2022 (Friday) until further notice.

15Mar.

Special Notice on delay of SF Express delivery to Mainland China

In effect of Mainland’s latest epidemic preventions and control measurements, SF Express will temporarily suspend the delivery service to all regions in Mainland China.

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